Aspire Executive Institute, Refund and Chargeback Policy
1. Refund Policy:
At Aspire Executive Institute, we strive to ensure your satisfaction with our services. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy subject to the following conditions: Refund requests must be made within 2 days of the purchase date. Refunds will be issued using the original payment method. Courses or services that have been partially consumed or completed may not be eligible for a refund, except in exceptional circumstances deemed so by Aspire Executive Institute. To initiate a refund request, please contact our customer service team at Virtual@aspireexecutiveinstitute.com with your order details and reason for the refund request. Refunds will be processed within 2 business days of approval.
2. Chargeback Policy:
A chargeback occurs when a customer disputes a charge with their financial institution, resulting in a reversal of the transaction. While chargebacks are an option available to customers, we encourage you to reach out to our customer service team first to resolve any issues or concerns you may have regarding your purchase. In the event of a chargeback, please note the following: Aspire Executive Institute reserves the right to dispute any unwarranted chargebacks. If you believe a chargeback was initiated in error, please contact our customer service team at Virtual@aspireexecutiveinstitute.com to resolve the issue directly with us. Chargebacks initiated without attempting to resolve the issue with Aspire Executive Institute may result in the suspension of future services or products.
3. Contact Information:
If you have any questions or concerns about our refund and chargeback policy, please contact us at: Email: Virtual@aspireexecutiveinstitute.com
4. Amendments:
Aspire Executive Institute reserves the right to amend or update this refund and chargeback policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.